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Call Center Services

Our call center offers extensive expertise with both inbound and outbound calling campaigns, including customer service and collections calling experience.


  • Integrated Voice Response (IVR) capabilities
  • Customized messaging/scripts
  • Tracking and reporting services

Dynamic Filer®

Dynamic Filer is an easy-to-use document management and imaging application complete with robust search capabilities.


  • SharePoint-compatible application
  • One-touch scanning from any scanner or copier
  • One-touch classification and indexing of business documents
  • One-touch search directly from business screens
  • Provides secure managed storage
  • Simple point-and-click administration

Dynamic Payables

Dynamic Payables is a SharePoint-based invoice automation system that integrates seamlessly with existing ERP systems, helping  accounts payable departments to lower their cost per invoice processed and create time efficiencies.


  • Reduces invoice processing time by 40% to 60%
  • Automatically matches invoices to purchase orders
  • Manages request for payment and approval processes
  • Manages purchase card receipt association, coding, and approval processes
  • Reduces accounts payable cycle time to capture prompt payment discounts
  • Stores and manages all payable-related documents and e-mails securely in one place

Hosted Loan Servicing

In addition to various hosting solutions, NDS is now offering Hosted Loan Servicing, a comprehensive way to utilize our servicing systems on a hosted platform.


  • Core servicing system
  • Branded web presence
  • Image management
  • Branded correspondence
  • NIST compliance

My Secure Messages

My Secure Messages is a secure, online messaging center where customers can receive billing statements, disclosures, and other correspondence regarding their accounts. It facilitates secure communications in a fully hosted, paperless environment.


  • Consolidates communications into a single inbox
  • Allows a secure method to exchange personally identifiable information
  • Provides fully integrated, secure e-mail delivery within your website
  • Tracks and reports read rates and customer behavior
  • Provides a "green" solution that reduces paper and postage costs
  • Offered as a Nelnet-hosted solution with quick setup and implementation

Payment Processing

Our payment processing services offer secure lockbox processing for incoming payments, helping to minimize risk and create efficiencies for an organization.


  • Resolve suspense transactions
  • Comprehensive reconciliation and balancing
  • Reporting and documentation support


TRAX is a flexible tracking and billing solution designed to easily track time for clients, contracts, projects, and tasks.


  • Captures timesheet data for reporting and extracting
  • Web-enabled for entering time from any location
  • Customizable to capture necessary level of detail